© 2018 by yuka nakada®

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INFORMATION

CONTACT

Have any questions? 

We’re always ready to help!

To contact us please send us an email to:

info@yukanakada.com

Or fill out the form below.

We will answer the email in 24 hours.

THANK YOU!

RETURNS & REFUNDS

 We accept returns. You can return unopened items in the original packing within 14 days of your purchase with recipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

 

Only  regular priced items may be refunded. Sale items are non-refundable. 

 

EXCHANGES

We only exchange items if they are defective or damaged. We cannot exchange if you change your mind or you ordered the wrong size but will endeavor to help you if possible.

If this is the case please contact us to info@yukanakada.com

SHIPPING

Please note that upon receiving payment, your item will be ready to ship within 2 - 5 business days.

FREE SHIPPING* TO PANAMA ON ORDERS OVER B/. 50.00

*You will get free shipping on orders over B/. 50.00 to the following sectors:

Bella Vista, San Francisco, Parque Refevre, Costa del Este, Ancon, Betania & San Felipe (Casco Antiguo).

For other sectors and provinces in Panama, please contact us to info@yukanakada.com.

INTERNATIONAL SHIPPING

We ship internationally. Please contact us with the details and we can prepare for the shipping.

For international orders, please be mindful of your own country's customs regulations, as we cannot and will not be held responsible for any taxes, fees, loss or damage resulting from your package's processing through that system. Please keep in mind that international shipping may be held for up to 4 weeks in customs. Depending on the laws and regulations of your country of residence, you might have to pay additional custom fees or taxes in order to you receive your package. 

 
PAYMENTS

At the morment, we accept the following payment methods:

-PayPal

-Direct bank transfer services (only for customers in Panama PTY)

If you have any questions about the payments, please feel free to contact us to info@yukanakada.com.

 
FAQ
 

Do you ship internationally?

 

Yes, we do. For the international shipping costs, please contact us to info@yukanakada.com

How do I return an item?

 

 To return your item, please contact us for a return address and how to return. You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

What are your delivery options?

 

For domestic shipping (inside of Panama PTY), we will ship your item by local delivery service. For international shipping, we will ship your item from Panama by Express Mail Service (EMS).

What are the payment methods available?

 

At the morment, we only accept PayPal and bank transfer (only for the customers in Panama PTY).

How do I make payments using PayPal?

How does it work?

 

PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing.

After a successful PayPal payment, a payment advice will be automatically generated to yukanakada.com system for your order.

It's fast, easy & secure.

Can I pay using PayPal without a PayPal account?

Yes, you can pay using PayPal without PayPal account.

Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal.

By using PayPal, we can process & deliver your order to you in a short time.

PayPal is the easiest & most secure way to make payment online. No account needed.